Frequently asked questions.

  • The Vampire Ball is a timeless rite of the undead. For millennia, vampires have convened in secret to revel in shadow, to dance, drink, and surrender to the night. This Halloween, we invite you to join our ancient gathering as we transform a massive raw warehouse complex into a macabre music and arts festival. We have summoned a menagerie of artists & music collectives to cavort across 10 stages, each pulsing with its own distinct music flavor and enticing side quests.

  • The Vampire Ball takes place at Industry City in Brooklyn. The programming is spread across a labyrinth of indoor & outdoor spaces spanning multiple cavernous buildings. Follow your senses to reveal your fate for the night.

  • Our 10 stages come in 10 uniquely different flavors, spanning house, techno, baltimore & jersey club, electro, EBM, italo, dark disco, uk bass, uk garage, neo perreo, disco, live rock and heavy metal, and sounds the defy categorization. In short, the music will be extremely good. Vampires don’t f*ck around when it comes to dancing.

  • Both nights will be a gothic delight for the senses - with 10 stages, a real Blood Rave, a dungeon, and many other Vampire Rites to discover along the way.

    The music lineup is different on Friday and Saturday.

    It’s difficult to cover the entire festival grounds (over 150 sqft) in one night. We highly recommend a 2 Night Pass to take in all that we have to offer.

  • DICE is our preferred ticketing platform. Tickets will also be available on Resident Advisor and Eventbrite, for a higher fee. Do yourself a favor and grab a DICE ticket.

    Scroll down for more ticket-specific questions.

  • Showing up to The Vampire Ball without a costume is the surest way to become the next meal for a bloodthirsty creature of the night. No costume = enter at your own risk.

    Fangbangers are welcome, but please, we like our dinner to look like a snack.

  • Vampires from every millennium are invited. The youngest bloodsuckers we can admit must be 21+ to enter, and have a valid form of ID from this century. There is no upper age limit; ancients, please don’t forget to brush the dust and cobwebs off your leather and velvet.

  • Yes of course we are really doing a blood rave. You will be dancing as “blood” rains from above you.

    You will have the option to opt-in to participate. If this is not your thing, you can simply avoid the area where it all goes down. If this is your thing, come prepared to get messy.

    More details will be released to ticketbuyers.

  • What happens in the dungeon stays in the dungeon. Any further questions can be directed to the head mistress.

  • On our holiest night of our year, we call on you to rise above the messy rituals of the living and carry yourself to the highest degree of kindness and grace at our most esteemed Ball.

    Respect one another. Bring your best self. Pace yourself. Look after your Coven. Ask first before you bite or touch. Don’t be an energy vampire.

    If you come across a Vampire who appears to have imbibed too much blood, show them the ways of our code and be magnanimous & gracious - even lend a helping hand. We are all in this together.

TICKETING QUESTIONS

  • Set times will be released on Friday, October 30th.

  • Premium tickets come with expedited entry, backstage access, complimentary coat check, access to The Crypt premium lounge, dedicated VIP bathrooms, and complimentary champagne all night.

  • Early Entry tickets will not be scannable after the arrival window has closed (either 9:30PM or 10:00PM, depending on your ticket type).

    You can either plan to arrive early (in accordance with the ticket you purchased), or pay to upgrade your ticket at the door.

  • No. All ticket purchases are non-refundable and cannot be swapped. However, you may still use the resale feature in the DICE app should you wish to sell your existing ticket and buy a new one for a different day (subject to availability). 

    You may also arrange sales & swaps directly within your trusted friend network. 

    Ticket scammers are rampant. Never buy a ticket from a person that you don’t personally know. We cannot guarantee the validity of any ticket that isn’t purchased from our official ticket page on Shotgun. We will not accommodate any fake tickets on the night of the event.

  • Group tickets will become available once we hit 3rd release tier. For the most comfortable experience, book a reserved table for your group with drinks included. Whatsapp +1-347-424-2556 to inquire about pricing & pacakges.

  • If you purchased group tickets, you and your friends may arrive separately. Make sure you transfer each ticket to each member of your group so everyone can arrive individually if needed. If you are arriving as bats, please transform to human form before you get to the door.

  • The following ticket platforms have a Resale system: DICE, Resident Advisor, and Shotgun. Should your plans change, you may use the Resale option.

    Some exclusions apply - group pack tickets are not eligible for resale at this time. Certain community restricted tickets may be non-transferrable.

    The ticketing platforms cannot guarantee that resale requests will be fulfilled; ticket resales are based on demand from other community members.

    Any tickets purchased outside of a first-party resale and transfer system cannot be guaranteed authentic, therefore we highly discourage purchasing tickets from individuals you do not know. 

    If you wish to sell/buy tickets within your group of friends, we encourage you to officially ‘transfer’ the ticket by changing the name & email on the ticket, so that the final ticketholder can receive important event updates.

  • All Sales Are Final. 

    If you can no longer use your ticket, you are welcome to sell it to someone else via your friend network. You may also put your ticket up for sale via the DICE, or Resident Advisor Resale program, but please note some exclusions apply and resale is not guaranteed.

  • Each ticketing platform (DICE, Resident Advisor, Eventbrite) has their own instructions for updating the attendee info on your ticket. Usually, you need to navigate to your profile and your ticket and update the name and email address there. Please reach out to the individual ticket platform where you purchased your ticket if you need further instruction.

  • Only tickets purchased on DICE are eligible for upgrades. Contact DICE ticketing support to request an upgrade.

    To upgrade to a reserved table, please WhatsApp +1-347-424-2556

VENUE QUESTIONS

  • Please navigate to 571 2nd Ave, Brooklyn, NY 11232 for entry to the festival.

    By Train:

    The 36th St Station (D/N/R trains) is one express stop from downtown Brooklyn’s transit hub connecting to 11 train lines + the LIRR:

    By Bus:

    B35 – 39 ST/3 AV

    B37 – 3RD AV/34 ST:

    B70 – 36 ST/3RD AV:

    SIM34, SIM35, SIM4, SIM4C, SIM4X – GOWANUS EXP./29 ST (S.B.)


    By Car: 

    Conveniently located along the Brooklyn Queens Expressway and directly off BQE Exit 23.

    By Flight As A Bat: 

    Look for the Statue Of Liberty and fly along the water until you see Industry City. Dismount on 2nd Ave.

  • Outside food & drinks are strictly prohibited. Food & drinks are available for purchase at the event. We serve all drinks in reusable cups - keep your cup and reuse it for all additional drinks to avoid a $2 fee per drink.

  • Parking is available for free along 3rd Avenue. Paid parking is available in Industry City’s secure lot on 2nd Ave. You must have a physical credit card (rather than Apple Pay / digital wallet) to pay for parking in the Industry City lot.

  • Large bags & backpacks are not allowed unless they are completely clear. All bags will be searched upon arrival.

  • Secure your coats & belongings at automatic lockers. We are not responsible for lost or stolen items.

  • No Weapons*

    No Drugs or paraphernalia

    No Alcohol

    No Outside Food / Beverage

    No Pets / Animals (certified service dogs must have proper documentation)

    *Fake weapons that are part of a costume should be soft and not capable of causing any harm.

  • Yes, and your ID must show that you are 21+ years of age.

  • Re-entry is not permitted. All exits are final. We have plenty of space to take dance breaks, get food, and reset within the venue.

  • The Vampire Ball has ramps throughout the space, including at entry. There are multiple ADA bathrooms that can be found on the festival map. If you ever need assistance with accessibility, please ask any security guard.